[APP][Pro] Blink for Home - Smart security designed for every home

I checked twice. The app is correct, no issues.
But I had a login error after the app was auto updated on my prod. Homey.

So if you see “wrong login data” error in repair screen, please try to install the app again from the store.
If the error is still present, please send me a PW with your Homey FW version. I will reach out to Athom to check this issue.

Hi @RonnyW thanks for the update and the great app.

I set up everything new from scratch but having other issues: Adding Account, three sync modules and five cams in total worked, but my cams don’t share any data (temp, etc.) - also the account fired some API errors (error Account/Login Data, error reading moving data from cloud) and it seems that the “moving detection” and “clip recorded” events never fire to homey. I restarted the app and renewed 2fa login several times, but no change. In blink app all data and devices work normally.

Any idea what could cause this or how to fix it?

Using app ver 2.0.2 on homey 12.7.1, hardware homey pro (early 2019).

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Ronny,

I am getting the same. I can now log in but none of the devices are triggering the flows.

Is there anything I can do to help you track it down?

Andrew

I think you are running into rate limits.

You can try to adjust the intervals. See this and the following post.

And I will check this later. Perhaps further adjustments are still needed.

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Understood, that many devices (5 cams in my case) can cause trouble fetching all the data within one api call. But the default intervall for cloud videos was set at 10s already, I changed to 30s which did not help either. Also other cam data (temp) not transferred at all or even once.

You have cloud storage active? Then it’s much faster than local storage.

If you are hitting Blink API too much, you will get rate limited resulting in http errors (showing up in account device).
Then it takes a time until the limit is cleared (1 or some hours).

I don’t know if that’s really the issue. I checked local storage and this is working and triggering flows for new videos.

Yes, using cloud storage for all devices. I get it, that creating too many api request is a problem, but I have no flows or sripts actively or manually requesting anything, from my understanding the app just asks the api in the given intervalls for video and data updates. I started using the standard account setting, which I even increased (Status every 1 mins, moving interval cloud 30s). But over the day, today 2 times within 6 hours, I get API error code 400 and devices still not showing any data such as temperature.

What works is, showing the account settings (e.g. time of clip deletion in cloud) and turning cams on/off > moving detection, both is consistent with settings and synced with blink app. So the api and account credentials work in general.

Maybe I set up everything from scratch again and just testing one device.

Can you send me a diagnostics report?

I think my adjustments caused in not ignoring the 400 error. I would like to see which endpoint is affected. Thanks.

Sure. However, never did this before, is this just this code?
15ca07d4-7fd4-49f1-a775-f7143ed4805f
Great, that you are so engaged, really appreciate it - thanks!

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If there is a motion in front of your camera, do you get a flow trigger?

From the report I would say, the http400 just means there is no video since last check and this error just should be ignored.

No, like I said - motion and therefore new video never triggers the flow and also cam data is not available (like temperature), so for some reason is not transferred or correctly assigned in homey.

I don’t get any flow triggers…..

When I manually start the flow it works fine

Do I have to change anything in the blink app

:thinking:

Happy weekend everyone :tada:

Local storage or cloud/subscription?

Local storage I already tested - works… with a lot of http errors due to sync module access errors.

Camera details are also working.

Cloud storage I can’t test atm - no subscription.

Hi there

I do have a cloud connection for one cam only.

I do have four blink cameras in total.

I am getting the camera details like temperature etc…

should work like that?

Should i use “Movement triggered” or “Movement alarm went off” ?

Movement triggered is the right one.

But the check if subscription is active or not is based on the old model (subscription for the account). I would say in your case, the app only checks the cloud is a subscription is active, and lpcal storage is not checked in this case.

Is the cam you try to use a cloud or local one?

the cam i want to use in the flow is on a subscription.

The blink app sends me a notification on my mobile saying there is movement and then i can

watch a short video in the blink app.

but with homey flow thats not working

I have to check if the API has changed.

…but first I have to create a subscription to test it myself…

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thank you so much :wink:

New test version 2.0.3:

  • Fixed cloud video check.
  • Added support for Basic plan (mixed storage).

This version should fix the cloud check issue. Motion alert for cameras with subscription should work now.

In addition support for basic plan is added. If you have an active basic subscription and more than one camera, the app will check both cloud and local storage. The previous version was only checking cloud storage if a subscription was active, even if only one camera was stored in cloud.

The “Mix” storage is shown for the Basic plan case.

FYI @TobyTobsen @effjot @Andrew_Whiteley

Hey Ronny,

YOU are the Man !!!:smiley:

Seems to work. There is just a delay/latency. I would say approx 5 to 8 seconds.

But it works !!!

Thank you very very much for that incredible fast Achievement !!!

Beer on me tonight.

P.s. Wouldn`t you be interested to fix the Alexa app by any chance ???:grin:

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