[APP][Pro] Apple Find My

@Dennis_H74 that shouldn’t be a issue actually
Can you send a report?

Already installed 1.8

On the test version i did had no updates for 4 hours before i installed the new one. Thought it was because of the new version the old kne would not work anymore

Will sent a report if it happens again

Hi Martijn @martijnpoppen

I absolutely hate to have to bring this one up again… as the app had been working flawlessly for some time now… but since a brief broadband outage happened in the wee hours of the night before last, the dreaded spamming of the “Your Apple Account was used to sign in to iCloud” emails has started again.

I tried reducing the server update interval to 1 hour for a while, hoping it would back off, and start working normally again. But so far, no luck. My only other thought, was to try disabling the app for a day, to see if after that it returned to normal working status again.

It seems like when it lost connection to the servers for a few minutes, it then got stuck in a loop of keep trying to re-authenticate perhaps?

@Drako74 can you try a repair and see if that resolves it? that shoud clear all sessions

That was the first thing I tried :wink: But I’ll give it another go for you.

EDIT: I thought I would give the Find My app another restart, before trying the Repair (I thought that might give a clearer picture in the report) But when I checked after the restart it seems to be working again. Perhaps I was too quick on the first app restart after it started misbehaving? I will leave it a while and see if that has actually resolved it. If not, I will do a restart, wait a minute, do a repair, wait another minute and then generate a Diagnostic Report and post the ID here.

I‘ve also added this (red box below) to my Internet monitoring Flow, which will hopefully prevent it in future… at least that is my hope :grin:

@Drako74 glad it works.. but strange this happened. Let me know how it behaves in the coming week

Will do Martijn @martijnpoppen.

I too thought it very odd, as the app has been working flawlessly for some time now. For a 5 minute internet outage during the night to cause that behaviour does seem strange. Which is why I mentioned it, and I will keep an eye on it over the coming week. Thank you :blush:

Definitely having a bit of an issue when there’s a blip in internet connection to Homey Pro, it seems to go on a bit of a bender repeatedly re-authenticating… that is until I stopped the app for a few minutes and restarted it. But it had done 21 authentication attempts in about 3 hours by that point. Which means I’m blocked for a while now :confused:

@Drako74 only thing I can think of is that it looses the session and therefore tries to re login
Can you share a report?

How silly of me… forgetting the diagnostic report… here you go good sir: 681ec9c3-2379-466d-a6c4-eb6355770669

@Drako74 think I found something
Will try a test version

I had a few more emails this morning at around 2, 5, 6, 7 & 8am… and then since then it’s gone back to working normally again, without any intervention from me (as I was still checking my eyelids for holes then :rofl:)

New app update (:orange_square: TEST: 1.9.0):

Changelog:

NEW:
1: None

FIXES:

1: FIX: persist backoff and trust tokens across restarts, stop futile sign-ins



:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Apple Findmy - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Apple Findmy - Click on send diagnostic report


You can install this version by clicking the link above and press install (do not remove the app, only press install)

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → Find My | Homey


@Drako74 I made a test version (see above). So if you can try to reproduce it then it should be fixed with this release :smiley:

Hi Martijn @martijnpoppen

It is installed… I will let you know how it goes :+1: Cheers!

Andy

I’ve been dealing with over 150 login attempts on Apple for quite some time.

I discovered that my login had actually been blocked by Apple; it works again after creating a new password.

The 1.8 update from three weeks ago didn’t fix anything? Possibly due to the Apple block?

I removed the Apple Find My app and reinstalled it hours later.

On the first day, the location remained at 0,0.

Since then, the distance between Homey and the iPhone has shown as 660 meters, even though I’m sitting right next to Homey with the iPhone.

In Google Maps on the iPhone: it shows my correct location.

I’ve re-entered the location address for Homey countless times. The map shows I’m exactly where I am.

The reported iPhone battery level is accurate, and I use it to charge the phone to 80%. But the location reading is off. (The location does change when I’m in Utrecht, though.)

Location tracking worked correctly in the past with the old version.

By the way, what happens when Homey crashes? I get the feeling it crashes frequently without it being obvious when querying info from Homey. (Thanks to developer options:) It shows as having been active for 86 hours—even though I suspect it has crashed multiple times in the interim.

I’ve since replaced the Homey power supply with one from a Raspberry Pi.

Sometimes it seems like the memory is corrupted?

@Uwe_Schroder please edit and translate your post. This is a English topic

Hi Martijn @martijnpoppen

Well I had an interesting day… my ISP decided to cut off my broadband at 1am for no apparent reason, and it took several phone calls and emails and all day… and I had to diagnose the problem myself :roll_eyes: But I did get to test the response from the new version of your Find My app… and my new Flow that if my Homey looses internet connection for 30+ minutes, after it reconnects it reboots (which solves a multitude of sins)

I am happy to report that all seems good this time, I only got the one iCloud login notification email after a 13 hour internet outage… which I am fairly sure counts as a win. And all the iPhone stats are updating as expected… I haven’t managed to break it this time :wink:

Thank you good sir :saluting_face:

@martijnpoppen

Hi martijn …

My phone did not update for 10 days now ( was at home so did not notice ) . My wife her phone now not updating for 21 hours :cry:

After an app restart the phone of my wife is updating again … mine is not

When loggin in on icloud/findmy i can only login with a passkey now … when using email and password my account looks blocked ?

EDIT- i have unblocked my (email/pw) account and its updating again. Using the account with same PW since 2017 with no issue.

Fact is that i had to restart the app to get my wives phone updating again … also not sure if the 1.8.0 was eventually responsible for the block ??

Hey @Dennis_H74
Yes only thing I could see is
“This Apple Account has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com).”

I’m not sure what caused it. Maybe we try to use the session for to long but not sure yet. Let’s monitor it