When i try add it to homey i get stuck on loading screen.
@John_William_Brekke please send a diagnostic report
Here: 5635d184-d83f-4346-a2a8-a640caa53e30
@John_William_Brekke can you try on a different device. Eg a laptop with homey webapp
still stuck at loading screen.
@John_William_Brekke please send a new report,
1ff65df2-e070-425b-9aa0-0b78b4beb97c
@John_William_Brekke I don’t see anything strange
Special characters in the password can be an issue. A @ works for sure. But some others may cause issues
like? the only special characters i have is @ and . i also use # does any of these have problems? the . is only in the @icloud.com
@John_William_Brekke not sure. But other people reported it. So might be worth a try
Can’t think of anything else which causes the issue
Hey, thanks! i changed my password, restarted the app and it finally works!!! Also 1 question how often does it update? like how often does it check if it’s charging or not? (also why does my phone say that i’m like a million miles away from my homey?? on my phone it says i’m like a million miles away)
but on another phone it works?
also for some reason even though both devices is home the glitched device says it’s not home?
@John_William_Brekke glad it works !
You can set the update interval on app level
Location is coming from the api
So you can always check on Find Devices - Apple iCloud as this app uses that data
Well do you know why 1 of the devices is bugged?
@John_William_Brekke no that’s why I sent you the url.
Well it does say my phone is at home? Edit: it was same glitch with my ipad yesterday but it was fixed when i woke up today somehow so maybe i just wait?
@John_William_Brekke yeah no idea but if you want me to check the data you can send a report
I’ll send a report just in case
50b01536-8d40-4d76-a8bf-59a7c8d694bd
@John_William_Brekke I don’t see any issues. Might be that the api is not updating properly
The device is online ? And charged ?
I meant my phone is glitched and yes it has 52% and is online.

