Hi @Rens, can you please post what data you get from the device when it is added as a generic device?
(device settings on the device)
When trying to add the device using the idino app, are you asked to enter a code?
Hi @johan_bendz, I have two Z-wave Foot dimmers. On both I regularly experience the connection between Homey and the dimmers are lost. Could it be app related as it happens to both devices?
An observation from when I added the devices, a code is requested. I haven’t found a code on the device or box. So I just entered all zero’s. The device is added and works for some time.
After a while (hours or 2-3 days max), the device doesn’t respond to Homey and returns a timeout. A PtP on the Idinio’s makes them responding again (for a while).
What I’ve tried so far (without luck):
moved the devices further and closer to Homey
re-included the devices
a PtP on Homey
I haven’t found a pattern yet.
I do see the received and transmit data is very large compared to other Z-wave devices I have. Also the Tx-errors is 31% for the one that is reachable. One device I reset last night, is now again unreachable and is showing 86% Tx errors.
Hi @molensky, thanks for the information. I was not aware of this issue, will have a look at it.
Can you please send a crash report from the app after restarting Homey or the app and then using the units a few times.
I just started using my homey Pro and i bought multiple idinio z wave cord dimmers however one of the refuses to complete the exclusion step in the homey app. I already had the idinio cord dimmer replaced but it still does not want to conplete the exclusion step. The dimmer does blick purple but the homey does not find it. I already send a diagnostics report to athom but they responded i had to contact you.