I installed a second HomeWizard Plug-in Battery at my home this weekend. I’ve also added the second battery in my Homey Pro account / app.
From that moment onward the energy dashboard in my Homey iPhone app doesn’t work properly. Normally it would show you the energy usage and so forth, but they no longer load and the whole app seems to stall. If I try to go back to other tabs, like my devices, it doesn’t respond and I need to close the app and reopen again.
By chance, is this is known bug or issue with the app or energy dashboard? Or, is it caused by the fact that I added my second Plug-in Battery?
Any ideas, thoughts, or support is much appreciated!
So wenn it is the case by two different manufacturers and apps, I think it is worth to inform Homey. I don’t know where to report it. When you do let me know so I can report it to. (More reports hopefully gets more attention )
I have the same problem. I made a ticket for Athom Support and they said they are going to look into this problem. I suggest you post a ticket too in order to increase the pressure. It is a known problem since last May.
Thanks all for the replies! And same same… have downloaded and installed the latest update, but no success… still keeps crashing in the iPhone app when opening the Energy tab… I’ll see if I can get a ticket across to the folks at Homey. And then wait and watch
I also tried. No succes. I really can not find where. When i make a ticket, select in the ticket my Homey Pro 23 and then “Energy” and then the only option is “ homey community forum”.
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