I have a question to one of you.
I have a ledstrip what is controlled by a controller of the brand Gledopto.
So far so good. But last weekend I bought a new controller of a brand called “RexTech” (Ledstripkoning) During installation, I get the error message “added an unknwon Zigbee device”. The installation was done by the app Philips Hue, without the bridge. So after this, I tried the app from GLEDOPTO. This could be make a difference. But get the same error message. Have one of you an advice for me what to do? There is no app available called “RexTech”.
Hello Peter and @Rmb , thank you for your support. Also the Tuya Zigbee app gives the same message. But I can see the product in my device list. I can control it. That’s okay. But if I create a flow from on and the color is set to orange. Then I press the flow the color red. Then nothing will happen. So I think that I ask the create an app for this device?
That is probably because a generic colored light is RGB.
So you need an app for it. It might take a long time before some one is going to make it.
So better return the controller and by a supported controller. Like Sunricher HK-ZD-CCT-A, which is supported with Homey’s native Zigbee technology.
By the way, I have no idea how to find which devices are supported by Homey’s Z-wave.
PS: in https://tools.developer.homey.app/tools/devices you can see which capabilities Homey has found for your device. Like on/off, dimm, colortemperature.
PS: you might do something wrong in the flow, so push the tile of the ledstrip for a while until you get a new window and try to set the color from there.
Additional: sometimes “interviewing” the device sort of unlocks more capabilities.
Goto https://tools.developer.homey.app/tools/zigbee
Then, lookup the device and press ‘interview’ (might be hidden behind the dots ... on the right hand side).
But, the generic zigbee driver still is limited. I’m not able to find any info what it supports for real.
Thank for your help again. The supplier gives/ believe me not what the issue is.
So I decided to buy another controller (upgraded one) from the brand GLEDOPTO as my current defect controller.
I had the same message as Raymond1269 after adding a Rexlight C01Z (single color) led controller. Afterwards, this led controller was added as a default Zigbee device in the menu. I have the controller working and can dim the led strip and turn it off and on.
I got the Rextech EKAB-ZBCT Zigbee LED Controller from webshop Ledstripkoning and expected it would work as a generic Zigbee device.
Was able to add it to Homey, but every command I send times out and nothing happens.
Am unable to interview the device as well…
It’s a Tuya device, but the Tuya app doesn’t help as either. My Zigbee network should be very sufficient at that place.
Anyone have an idea what I could try?
I used 2 of the those for my christmas lights last year, I was only running on dim mode , since the LEDs couldn’t do anything but dimming. but the devices work flawlessly for me via homey