The issue we are experiencing is that the link will not open the app even though it is installed.
Did you login to the app with the new user account, prior to following the invitation link?
Yes, of course. Popup disabled etc. Have Googled and checked all Android settings. Same issue on 2 x phones.
Try it from the owner is a webbrowser to a family member in a incognito webbrowser. That is the easiest.
When I try to add a memeber it says
Noe gikk galt, vennligst prøv
igjen.
TypeError: Cannot read property
‘localeCompare’ of null
FamilySettingsScene
n StaticContainer
EnsureiinglNviigator
SceneView
in RNSScreenContentWrapp…
Prøvigjen
0
I have exactly the same issue too.
When going to “more”-menu and click “family & guest” i get the message as shown in attached picture. Tried restart and powering off Homey, but still doesn’t work.
Jeg løste problemet. Hvis du logger deg på med pc og ser under familie&gjester ser du at det er flere sendte invitasjoner som ikke er besvart. Slett disse og send en ny så løste problemet seg
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Tusen takk, det fungerte bra her også 
Bare hyggelig.
I have the same issue. I just adder a guest to my HP23 on IOS 18.6. Any idea hoe to report this to support?
I reported the issue to Athom and they came with the following response. Compliments to them!
This issue has already been reported by other users and our Development Team has already fixed the issue. This fix is deployed in the next update of the Homey Mobile App, which will become available soon.
As you found out yourself already: the issue is caused by a pending invite which hasn’t been accepted yet. You should still be able to manage Family & Guests accounts through the Homey Web App (my.homey.app). When you remove the pending invite through the Homey Web App you’re able to open the Family & Guests screen in the Homey Mobile App as well.
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