YW, iak-hack.
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I think you should address your question to Athom.
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But, to say someting about it, let’s say the sales/marketing focusses on the ‘wow’ factor, but aren’t mentioning all the tiny but crucial details.
That’s sadly a common issue for lots of products I think.
This is what they say should be possible with Homey:
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In reality, for each (type of) device, there has to be a specific app. Take a look at the Tuya Zigbee app listing f.i.
You can see there’s f.i. not ‘a switch’ supported, but multiple specific switches with equal functionality.
Zwave and Zigbee do have a generic driver, so most lights and sockets can be switched & lights also dimmed.
And what’s a basic feature? A light should shine, a socket should switch on. For someone else a light should have 5 billion different colors…