Zigbee Unavailable regularly

I regularly (at least weekly) notice that all my zigbee devices have not updated/reported status for several hours, and when I then check zigbee status on developer tools Homey Developer Tools I get the error message “Zigbee Unavailable”. Usually the problem goes away after several hours (8+), sometimes it helps to restart the Homey Bridge but not always.

  1. Is this a common problem or could it be a problem with my Homey device?
  2. Are there any way to get a notification, eg. with a system setting or a Flow sending a push notification, when zigbee is unavailable or a device is not updated for at least X hours ?

First of all, welcome to the Homey Community!

To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.

I think you’d report it to homey.app/support as well.

Only for Homey Pro models, with a script, or with timers.
(I’m a bit lost on why there’s still no onboard checking mechanism like other zigbee controllers have).

Here’s a very extended guide on how to solve zigbee issues.
Important need-to-know: wifi 2.4GHz and zigbee share the same frequency band.
It’s important to select the least interfering channel numbers

1 Like