Zigbee network node


Can anyone explain to me why some of my zigbee devices have question marks in the mesh map:

I am asking because my zigbee mesh is rather fragile and more often than not crashes after updates (app and homey). I am just looking for explanations for that and got curious about these question marks.

best regards,

and forgot to mention that all of the devices work, even those with the question mark

Because there is unknown node in the route. Use the Z-wave test command to ping the device to see it is reachable.


@ArnarS, I don’t really know why some devices show questions marks. I also had this with some devices on my HP19, but they still worked perfectly. The issue has also been discussed several times in the forum, but I am not aware of a logical explanation. I recommend that you contact Athom support.