Hi everyone. I am having untold issues with my new HP2026 but didn’t really have any with my 2023.
Most of the issues are documented by other 2026 users and I wondered, to save my mental health, if I bought another 2023 HP and resorted it from maybe my last 2023 HP back up, would that get me up and running again to where I was and refund the 2026?
Any thoughts welcome..
Thanks in advance
As you don’t say which problems you have it’s hard to say for sure, but I would say no.
The issues most people have are not due to any hardware differences in the 2026 vs the 2023. For Zigbee, going back to the exact same 2023 might possibly help, but going to another 2023 shouldn’t make any difference.
Thanks of the reply Henrik.
After migrating from a Homey Pro 2023 to Homey Pro 2026, I’m seeing so many stability issues that weren’t present before:
Zigbee reliability issues: some Zigbee devices miss triggers, respond slowly, or appear online but don’t act on commands. Also they pair and then drop off, generating the little red triangle. I repair the device, says all good, then red triangle comes up again! A few Aqara devices (e.g. a wall switch upstairs) are also difficult or impossible to pair/re-pair and I can improve the zigbee mesh because I can’t see to connect anything properly.
Matter over Wi-Fi device instability: Meross MSS315 Matter plugs pair fine but can become unreliable once moved to their normal locations (this appears Wi-Fi related rather than Thread). It might pair and then ask for the house WIFI password but then comes up with an error saying it can’t connect.
Flow execution inconsistencies: some flows trigger but don’t always complete all actions, even though they worked reliably on the 2023 hub.
App vs web inconsistency: occasionally devices respond when controlled from the mobile app but not from the web interface (or vice versa).
Overall impression: the migration completes successfully, but the 2026 setup seems less tolerant of marginal Zigbee / IoT network conditions than the 2023, exposing weaknesses that didn’t previously cause problems.
I’m currently working through this systematically (strengthening Zigbee mesh, reviewing Wi-Fi settings, reducing load) and trying to decide whether it’s better to stabilise the 2026 or revert to the 2023 for now. The biggest issue is just trying to pair brand new matter and Zigbee plugs….
As the 2023 and 2026 run the same software on, near as makes no difference in this case, the same hardware it’s reasonable to expect that migrating to a new 2023 will be the same or very much similar to migrating to a 2026.
There isn’t actually a fundamental difference in Zigbee access or diagnostics between the Homey Pro 2023 and 2026, neither allows viewing routes or tuning the mesh. The main difference is that the 2026 seems less tolerant of weak Zigbee networks, so issues that were previously hidden on the 2023 are now more visible.
I currently have about 6 new matter and Zigbee plugs I cat pair. 
and wasted around 2 hours today trying
