Hi All, i have a Aeotec Wallmote Quad battery showing zero % since day one added to Homey, retry remove and add back to homey still showing zero %. The battery able to run at least 2-3 months, before i bring it to charge again, since I am unable to see the battery status properly. Anyone share th…

My WallMote Quad probably does not update the battery status either. It shows 100%, already for about 3-4 months. The WallMote Quad is not used very often, I have not had to charge it yet. Nevertheless I suspect that it could be a bug in the Aeotec App.

Same here. Wallmote duo always on 42%, Wallmote quad always on 0%. Think the capability is not implemented (correctly) or not available at all.

@Shiki and @PetervdK , have you activated the wake-up interval? I have, but still no update.

Yep. No effect, alas. Both are already removed and added secure and non-secure in the past, that also didn’t have effect. Since they show the battery low warning via the led color on use, it’s not a big deal…

Same here, activated wake up interval never have any effects. I even got a wave stick to upgrade the firmware too, but no avail. Okay, at least i know it a bug in the Homey Aeotec app.

Thanks for the info. Does anyone of you know what the right way, the right formula is to contact Athom?

“Hi,… my name is Bram…” “Mention me in your post ( @bram )…” Not all info in there is correct for months now. How hard can it be to just delete the names there which doesn’t seems to be correct anymore. I know for a fact it’s not hard at all, my name was deleted within 7 minutes from the moderator …

I know the site and have also been in contact with Athom several times because of various problems. My question was, which of the forms is the right one in this case to contact Athom. “Feature Request for Homey”, “Device Request”, “Support Request for Homey with Diagnostic Report”??? I would guess…

[image] DirkG: My question was, which of the forms is the right one in this case to contact Athom. “Feature Request for Homey”, “Device Request”, “Support Request for Homey with Diagnostic Report”??? Oh… Really? I don’t seem to be able to find that anywhere in your original question. Man, wh…

Wallmote Quad battery showing zero %

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PetervdK April 26, 2020, 8:40am 8

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Wallmote Quad battery showing zero %

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