Why is the following wait card not working as expected:
I would expect that it wil wait randomly between 11 and 15 minutes before the flow continues, but when I look into the logs it does not, it waits randomly between 1 and 15 minutes.
Why is the following wait card not working as expected:
I would expect that it wil wait randomly between 11 and 15 minutes before the flow continues, but when I look into the logs it does not, it waits randomly between 1 and 15 minutes.
Have you reported that already to Athom?
I tested the delay card once (!) with the following test flow:
And this is the result:
13 minutes and 9 seconds
(HP23 v12.9.0-rc.5)
After running one test, I can’t confirm the problem. But I’ll test the flow a second and third time and report the results.
Test 2
15 minutes and 20 seconds, so 20 seconds too long
(HP23 v12.9.0-rc.5)
Test 3
14 minutes and 0 seconds
(HP23 v12.9.0-rc.9)
Test 4
14 minutes and 14 seconds
(HP23 v12.9.0-rc.9)
Conclusion
After doing 4 tests, I can’t agree with what you’re observing.
And after running the 4 tests, I may have found the problem in your flow. Can you please share the hole flow?
It would be possible that the delay card is started several times in a row, because there are a total of 4 connections (see screenshot).
If the delay card is triggered the first time, an internal timer with 11 - 15 min is started. If the delay card is triggered a second time while the internal timer is still running and reaches e.g. already 10 min, a second internal timer with 11 - 15 min is started. The first timer will not be stopped or even deleted!
So after starting the second timer, it only takes about 1-5 minutes (the remaining time of the first timer) until the first timer expires and the flow continues.
I hope I have explained it in a way that is reasonably understandable.