Well, don’t mind me saying, but we asked that too when you cried for help and are still waiting. We don’t even know if you ever woke up the device as was recommended and required by the manufacturer. So, if they ask for useful information besides “it is not working” and you don’t give it, what did you expect? They aren’t psychics or magicians…
The main issue they don’t want to support me. They want to spend their time to more interesting things. OK I will spend my money to more robust solutions.
Then u are in the wrong topic. This is about saving advanced settings, not about support issues. Plz keep it on-topic.
