Hello, I tried to restore a cloud backup to my Homey Pro Mini 2025, but it wasn’t possible. From what I understood, when I reset the system during the new setup, there should be an option to restore from a backup. However, this option never appears. Can anyone help me?

[image] Renato_Feitosa: there should be an option to restore from a backup. Might be obvious, but it most probably only will show when a Pro Mini backup is available. You’ll have to purchase a monthly or yearly subscription to activate the cloud backup service. https://support.homey.app/hc/…

restore my last backup for the same homey pro mini, i had some bugs, and tried to reset and restore with cloud backup

I had purchased the yearly subscription, the backups i can see in my account as bellow, but during the configuration the option to use my backups never appear… [image]

Thanks for confirming. This should be the procedure: [Screenshot_20260322_031402_Ecosia] Note: You are aware of the local backup possibility? Advantage: it creates an exact copy of your system. This makes it possible to revert to older firmwares. This is not possible with cloud backups [Scree…

[image] Peter_Kawa: creates an exact copy of your system. This makes it possible to revert to older firmwares. This is not possible with cloud backups Thank you! I discovered this local option after doing a factory reset and researching ways to use the cloud backup. Since I couldn’t get it t…

Unable to restore cloud backup - Homey Pro Mini 2025

Questions & Help

Anoniemand March 21, 2026, 8:59pm 2

What type of backup are you trying to restore? (it’s not possible to restore from an Homey Pro to a Homey Pro Mini for instance, see this related topic).

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Unable to restore cloud backup - Homey Pro Mini 2025

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