Unable to add z-wave nodes "unknown error occured"

Questions & Help
1

I’m adding new z-wave devices to my setup. For most battery powered devices, I’m not able to include them due to an “unknown error has occured” during the inclusion process. Non-battery powered ones work fine, or so it seems.

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I’ve tried with some Fibaro Smoke Sensors, Philio 3-1 sensors and Aeotec door sensors. Same result.

Tried to far to restart homey - no change. Include from apps on different devices + web app - no change. Any idea what to try next? The z-wave log looks good from Homey, but obviously it’s not working. See log below.

Any ideas anyone? Thanks!

2022-03-12T08:34:00.075Z Command[143] start: removeNode
2022-03-12T08:34:00.085Z Command[143] status: removeNode, status: REMOVE_NODE_STATUS_LEARN_READY
2022-03-12T08:34:07.048Z Command[143] status: removeNode, status: REMOVE_NODE_STATUS_NODE_FOUND
2022-03-12T08:34:08.033Z Command[143] status: removeNode, status: REMOVE_NODE_STATUS_REMOVING_SLAVE
2022-03-12T08:34:08.038Z Command[143] status: removeNode, status: REMOVE_NODE_STATUS_DONE
2022-03-12T08:34:08.090Z Command[143] end: removeNode
2022-03-12T08:34:09.101Z Command[144] start: addNode
2022-03-12T08:34:09.110Z Command[144] status: addNode, status: ADD_NODE_STATUS_LEARN_READY
2022-03-12T08:34:11.331Z Command[144] status: addNode, status: ADD_NODE_STATUS_NODE_FOUND
2022-03-12T08:34:11.704Z Command[144] status: addNode, status: ADD_NODE_STATUS_ADDING_SLAVE
2022-03-12T08:34:12.739Z Command[144] status: addNode, status: ADD_NODE_STATUS_PROTOCOL_DONE
2022-03-12T08:34:12.798Z Command[144] status: addNode, status: ADD_NODE_STATUS_DONE
2022-03-12T08:34:20.383Z Command[144] end: addNode
2

Maybe you should push the pair button every one or two seconds while pairing.
Battery operated devices seem to go to sleep mode pretty quick, also during the pair process

3

Keep the device and Homey (very) close together during pairing and like Peter said, push the button every 2 seconds.

4

Thanks, that did the trick with the continous pushing of the button!

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