Unable to add TAPO P110 plugs in homey - any tips?

Questions & Help
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Hi All,

Searched around the forum and can see may users have the same issue but wondering if there is any fix or workaround…

I have emailed the the person listed here https://homey.app/en-us/app/com.tapo/Tapo/ about a week ago and am yet to receive a rsponse. Tagging him if he’s active on here @Leendert.

I’m trying to add my TAPO 2 X P110’s to Homey.

They used to work perfectly for some months but tried again the other day and on\off was not working through Homey so I removed both of them from Homey and now I’m unable to re-add them again.

On the Homey i have both the TAPO apps not sure which one i should be using…

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If i try and add any of the P110’s it is continually responding with

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Troubleshooting steps

- I have enabled Third party services in TAPO application - i even tried toggling this to see if it would help - error message too many request when i try to add them in Homey

- I have reset one of the P110 and attempted to re-add to Homey - error message too many request

- I have assigned a static IP to the TAPO P110 and then attempted to use the TAPO v3.04 app to connect directly to the TAPO - didn’t appear

- Tried to slowly to enter my username and password when the TP-Link login page appears - error message too many request

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Any other suggestions?

I don’t know what else I can do…

As mentioned used to work but assume an update has occurred and now i cant connect to them via Homey - only the TAPO app itself.

Regards,

Marco

2

Many other users also reported it, see Error connecting TAPO / TPlinkcloud devices

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Thanks @smarthomesven for the direction.

Funnily enough I tried the app which uses local connection listed here [APP][Pro] Tapo - Local Tapo devices communication

I was finally able to add the devices YAY!

I was only able to do this on my PC on the homey app - via my iphone i still receieved the same error messages.

Now i need to test to see if it works via the Homey app - need a few more days

regards,

Marco

4

Tip for future use: in case you get

errors while trying to connect (many times), you cause rate limits as well → after the first “too many requests” message, you’d stop and wait for 1 or 6 or 24h (usually 24h), to have it reset itself.
Otherwise you’ll never get it connected.

(Unfortunately error messages usually don’t suggest what to do, or what NOT to do next).

Getting “Too many request” errors is almost impossible in case you use the local app. Are you sure you didn’t accidentally pick the cloud app when adding a device @ phone?