Tuya Zigbee communication issues

Questions & Help
,
1

I am trying to help a friend automate his house. I personally have roughly the same number of Zigbee devices and everything works very well in my setup, but at my friend’s place it seems to be one problem after another.

Various devices often lose their connection to the Zigbee network and therefore need to be paired again. Other devices, for example RGB lamps, are installed as three units in three garden posts. I have personally modified the driver so that I can see the number of retransmission attempts on these devices. Even though the system can now retry up to 25 times, it still happens far too often that the lamps do not respond. As a result, they sometimes do not turn on at all, or they turn on but the response is never received.

I am disappointed that his system does not work as reliably as mine. I have chosen to purchase many different Tuya devices and made sure that I also have the same models myself. I have even swapped devices between my house and his; the problems remain at his house, while his devices work perfectly fine at my place.

I have now noticed some new features in the Homey Developer Toolkit. Could someone analyze this and provide suggestions as to what might be causing the problems we are experiencing?

The following lamps are installed in groups of three in three posts, grouped as follows:

  • S11, S12, and S13
  • S21, S22, and S23
  • S31, S32, and S33.

As can be seen, some of them have turned on while others have not.

image
image1780×219 33 KB

NodeID Device IEEE Address Network Address Type Last seen Recieve When idle Manufacturer Model ID TV TX error RX
0 Mikaels Homey Pro 0c:ef:f6:ff:fe:60:34:d2 0 coordinator ? ✓ Athom B.V. Homey Pro - - -
1 RGB E14 Bänkskiva 24:86:02:2a:6e:af:00:00 32832 (8040) router 16 minutes ago ✓ eWeLink CK-BL702-AL-01(7009_Z102LG03-1) 3239 794 (25%) 2810
10 Advent J09 70:b3:d5:2b:60:1b:95:14 48521 (BD89) router 4 months ago ✓ _TZ3000_5f43h46b TS011F 39329 39324 (100%) 0
11 Advent J10 70:b3:d5:2b:60:1b:95:71 64784 (FD10) router 4 minutes ago ✓ _TZ3000_5f43h46b TS011F 40275 24223 (60%) 19836
12 Zigbee-enhet REPEATER 70:b3:d5:2b:60:1b:b6:58 11667 (2D93) router 4 minutes ago ✓ _TZ3000_n0lphcok TS0001 71 33 (46%) 321
13 Smart Plug B4 a4:c1:38:02:11:2f:ff:ff 32687 (7FAF) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 39052 36884 (94%) 15138
14 Lägenhet B3 a4:c1:38:02:1c:fc:ff:ff 32296 (7E28) router 1 day ago ✓ _TZ3000_gjnozsaz TS011F 39165 39162 (100%) 0
15 Advent J11 a4:c1:38:04:62:ed:ff:ff 27417 (6B19) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 39994 22873 (57%) 53414
16 Avfuktare B2 a4:c1:38:04:7a:1e:ff:ff 59917 (EA0D) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 40783 14347 (35%) 63953
17 Smart Plug B5 a4:c1:38:04:81:ea:ff:ff 45885 (B33D) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 39874 25200 (63%) 47722
18 Avfuktare B1 a4:c1:38:04:82:dd:ff:ff 31941 (7CC5) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 40820 19079 (47%) 57131
19 Advent J12 a4:c1:38:06:c6:9f:ff:ff 7807 (1E7F) router 4 minutes ago ✓ _TZ3000_gjnozsaz TS011F 39309 22894 (58%) 40474
2 RGB E27 Barnrum 24:86:02:2a:79:0c:00:00 5189 (1445) router 12 minutes ago ✓ eWeLink CK-BL702-AL-01(7009_Z102LG03-1) 352 150 (43%) 257
20 Advent J03 a4:c1:38:06:e4:78:ff:ff 30003 (7533) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 40343 25016 (62%) 50285
21 Advent J04 a4:c1:38:06:e5:4f:ff:ff 15868 (3DFC) router 4 minutes ago ✓ _TZ3000_gjnozsaz TS011F 39468 29308 (74%) 29339
22 Smart Plug Brunnen B4 a4:c1:38:06:e5:55:ff:ff 1595 (63B) router 4 minutes ago ✓ _TZ3000_gjnozsaz TS011F 39755 30064 (76%) 34451
23 Advent J07 a4:c1:38:06:e5:8f:ff:ff 20893 (519D) router 3 minutes ago ✓ _TZ3000_gjnozsaz TS011F 40428 22011 (54%) 53886
24 Unknown Node a4:c1:38:06:e7:05:ff:ff 38858 (97CA) 3 minutes ago Unknown 0 0 (0%) 31412
25 Temperatur av-fuktare 1 a4:c1:38:12:f9:24:ef:f0 61039 (EE6F) enddevice 19 minutes ago x _TZ3000_bgsigers TS0201 485 480 (99%) 311
26 4 knappars fjärrkontroll a4:c1:38:27:87:d8:72:75 17082 (42BA) enddevice 4 hours ago x _TZ3000_mh9px7cq TS0044 0 0 (0%) 19
27 Bastu-aggregat a4:c1:38:2c:3a:a4:8c:98 17746 (4552) enddevice 19 minutes ago x _TZ3000_gzvniqjb TS0011 54 30 (56%) 244
28 Temperature & Humidity Potatiskällare a4:c1:38:30:a0:0d:e5:54 3720 (E88) enddevice 5 months ago x _TZ3000_bgsigers TS0201 - - -
29 Utebelysningsknapp a4:c1:38:31:62:17:d7:80 3430 (D66) router 3 minutes ago ✓ _TZ3000_mtnpt6ws TS0002 18821 4659 (25%) 10501
3 RGB E27 Trappa 24:86:02:2a:ce:5f:00:00 23117 (5A4D) router 15 minutes ago ✓ eWeLink CK-BL702-AL-01(7009_Z102LG03-1) 3625 983 (27%) 3176
30 RGB E27 S32 a4:c1:38:35:68:f6:cb:fb 43677 (AA9D) router 3 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 13764 5300 (39%) 7387
31 RGB E27 Källaren a4:c1:38:3f:6a:9f:e1:97 20326 (4F66) 4 minutes ago Unknown 1602 525 (33%) 862
32 Temperature T1 a4:c1:38:43:49:a2:5c:3d 18616 (48B8) enddevice 36 minutes ago x _TZ3000_bgsigers TS0201 506 500 (99%) 389
33 Smart PIR 3 a4:c1:38:4a:15:fa:ba:5a 17935 (460F) enddevice 8 minutes ago x _TZ3000_bb6xaihh SNZB-03 834 817 (98%) 1036
34 Temperature T2 a4:c1:38:4e:9f:40:04:fa 23962 (5D9A) enddevice 13 minutes ago x _TZ3000_bgsigers TS0201 996 983 (99%) 635
35 RGB E27 S13 a4:c1:38:51:fb:b6:d1:e5 25352 (6308) router 5 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 17198 5747 (33%) 9164
36 RGB E27 S22 a4:c1:38:53:5c:fc:64:33 32966 (80C6) router 3 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 18269 4724 (26%) 9884
37 RGB E14 TVrum2 a4:c1:38:68:42:52:e5:73 5897 (1709) ? Unknown - - -
38 Temperature T3 Matkällare a4:c1:38:6e:62:74:c9:31 53943 (D2B7) enddevice 13 minutes ago x _TZ3000_bgsigers TS0201 500 494 (99%) 313
39 Ladugårdsbrunn Vattendetektor a4:c1:38:73:13:7f:fc:ec 46606 (B60E) enddevice 51 minutes ago x eWeLink SNZB-03 777 771 (99%) 352
4 RGB Bulb E14 Diskbänk 24:86:02:2a:d1:91:00:00 41656 (A2B8) router 4 months ago ✓ eWeLink CK-BL702-AL-01(7009_Z102LG03-1) 1129 1129 (100%) 0
40 Smart PIR 2 a4:c1:38:73:4b:50:47:e5 645 (285) enddevice 45 minutes ago x _TZ3000_bb6xaihh SNZB-03 780 669 (86%) 394
41 Kaffebryggare a4:c1:38:7c:2b:72:85:fb 46795 (B6CB) router 3 minutes ago ✓ _TZ3210_4ux0ondb TS011F 26095 6404 (25%) 126863
42 RGB E27 Balkong a4:c1:38:7f:36:87:39:24 60606 (ECBE) router 5 months ago ✓ _TZ3210_bfwvfyx1 TS0505B 275 275 (100%) 0
43 Water Detector diskbänk hus a4:c1:38:82:08:ee:8d:be 41295 (A14F) enddevice 59 minutes ago x HOBEIAN ZG-222Z 55 52 (95%) 23
44 Golvvärme Bastu a4:c1:38:94:90:74:b7:2f 2871 (B37) router 3 minutes ago ✓ _TZE200_2ekuz3dz TS0601 67056 27950 (42%) 90189
45 RGB E14 TVrum1 a4:c1:38:b0:3a:52:1b:f0 28163 (6E03) router 8 minutes ago ✓ Zbeacon TS0505B 101 101 (100%) 26
46 PIR Sensor outdoor a4:c1:38:b2:9f:ef:93:b7 47388 (B91C) enddevice 3 minutes ago x _TZ3000_hgu1dlak TS0202 72051 25815 (36%) 81216
47 Snabbladda med Easee a4:c1:38:b5:59:fc:b9:cb 4228 (1084) enddevice 3 hours ago x HOBEIAN ZG-101ZL 0 0 (0%) 7
48 RGB E27 Entré a4:c1:38:b6:13:99:c5:bd 8644 (21C4) router 3 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 19040 4679 (25%) 10640
49 PIR Trappa a4:c1:38:ba:f2:2c:76:e2 34969 (8899) enddevice 6 minutes ago x _TZ3000_bb6xaihh SNZB-03 1039 993 (96%) 676
5 RGB E27 V2 24:86:02:2a:d3:cc:00:00 47912 (BB28) router 39 minutes ago ✓ eWeLink CK-BL702-AL-01(7009_Z102LG03-1) 87 76 (87%) 31
50 RGB E27 S12 a4:c1:38:bb:d4:24:51:89 33546 (830A) router 5 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 16124 5468 (34%) 8615
51 Radar Sensor Diskbänk a4:c1:38:bc:f5:9f:ab:4d 63404 (F7AC) router 3 minutes ago ✓ _TZE204_qasjif9e TS0601 85124 23344 (27%) 513076
52 RGB E27 S21 a4:c1:38:bd:da:1c:73:f4 5704 (1648) router 3 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 18431 4885 (27%) 9988
53 2 Gang Vitrinskåp a4:c1:38:c3:06:7a:5f:a1 2541 (9ED) router 4 minutes ago ✓ _TZ3000_mtnpt6ws TS0002 19378 4809 (25%) 11994
54 RGB E27 V1 a4:c1:38:d1:7a:9c:73:27 21537 (5421) router 5 months ago ✓ _TZ3210_bfwvfyx1 TS0505B 291 291 (100%) 0
55 RGB E27 S23 a4:c1:38:d1:9c:ea:f6:3b 27981 (6D4D) router 5 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 16819 5126 (30%) 9108
56 RGB E27 S31 a4:c1:38:d2:34:c1:cd:eb 41963 (A3EB) router 4 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 14155 5144 (36%) 7680
57 Vattendetektor matkällare a4:c1:38:de:fd:01:c4:b3 54789 (D605) enddevice 2026-03-11T15:08:51.256Z x HOBEIAN ZG-222Z 57 54 (95%) 24
58 RGB E27 S11 a4:c1:38:e1:f1:7a:82:e8 44862 (AF3E) router 4 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 16906 5614 (33%) 9066
59 Water Detector diskbänk a4:c1:38:ed:1d:43:cb:b5 53427 (D0B3) enddevice 7 hours ago x HOBEIAN ZG-222Z 30 30 (100%) 12
6 Advent J02 70:b3:d5:2b:60:1a:f4:d1 24935 (6167) router 4 minutes ago ✓ _TZ3000_5f43h46b TS011F 39627 19059 (48%) 29057
60 2 Gang Switch Fönster a4:c1:38:f6:2b:4f:c0:bb 15587 (3CE3) router 5 minutes ago ✓ _TZ3000_mtnpt6ws TS0002 19365 4486 (23%) 11246
61 RGB E27 S33 a4:c1:38:fa:d3:51:1c:b8 10024 (2728) router 4 minutes ago ✓ _TZ3210_bfwvfyx1 TS0505B 16498 4776 (29%) 8941
62 Väggtermostat Wenzhi a4:c1:38:fb:c5:c5:54:98 13972 (3694) router 4 minutes ago ✓ _TZE200_2ekuz3dz TS0601 55273 31751 (57%) 48021
63 2 Gang Diskbänkssåp a4:c1:38:fd:ff:f2:ad:b4 57393 (E031) enddevice 3 months ago x _TZ3000_ljhbw1c9 TS0012 5 5 (100%) 0
64 Vitrinskåpslampa a8:17:10:b9:4a:10:00:00 18500 (4844) router 3 months ago ✓ eWeLink SWITCH-ZR03-1 101 101 (100%) 0
65 1 Gang Switch Module 11 a8:17:10:b9:53:1a:00:00 3018 (BCA) router 3 months ago ✓ eWeLink SWITCH-ZR03-1 106 106 (100%) 0
66 Taklampa tvättstuga a8:17:10:b9:54:4b:00:00 49453 (C12D) router 4 months ago ✓ eWeLink SWITCH-ZR03-1 1172 1172 (100%) 0
67 Tak&Bastu Lampa b4:0e:cf:d0:d1:48:00:00 54492 (D4DC) router 23 minutes ago ✓ eWeLink SWITCH-ZR03-1 2 2 (100%)
7 Advent J08 70:b3:d5:2b:60:1a:f6:73 2315 (90B) 4 months ago Unknown 39284 39273 (100%) 0
8 Advent J05 70:b3:d5:2b:60:1a:f7:ff 11222 (2BD6) router 3 minutes ago ✓ _TZ3000_5f43h46b TS011F 39643 18480 (47%) 29801
9 Advent J06 70:b3:d5:2b:60:1b:93:ee 61169 (EEF1) router 4 months ago ✓ _TZ3000_5f43h46b TS011F 39211 39196 (100%) 0
IEEE Address Network Address Type Last seen Recieve When Idle Manufacturer Model ID TX TX error RX
2

This one floods, even drowns, the mesh with messages (rx: 513076) making it slow and unreliable. Compare this figure to other, much lower, Rx values in the list.

Most radar sensors (a.k.a. mmWave) use wifi as communication protocol because of the constant flow of event updates.
Zigbee was never designed for that.

This one isn’t helping either, 126863 messages:

I’d temporary remove these two to see if mesh performance improves.
Also mind possible interference by 2.4GHz wifi signals

3

Having rebuilt all ive mine from start. I have i think a solid network. Took my time to set a pairing order.
Managed to add 1 of my many thread devices - none work apart from this one - thread seems a mystery in shs
And the red banner warning that many have reported has gone seemingly unresolved - thats another issue.

As soon as it added, my zigbee sockets started lagging and i got messages back in the vm log.
I immediately took it off and rolled back to an earlier snapshot to see if it hells.
What ive found is zigbee seems to always re-route. Ive left devices now a few days and yet in the log i can see the route of devices change. It takes time for zigbee to settle and the time to let this happen is important before adding further “end devices”
It would be good to see in the developer page that routing as we can see with zwave.

Ive given up on both thread for now and the support team.

You do have ALOT of devices. Like Peter said, look for other sources of interference. Change wifi channel, split your zigbee channels as best as possible. Keep your bridge and other devices separated if you can. I know its difficult with so many hubs etc but we can but try

4

Thank you for the suggestion. I now know what I should look into. As mentioned, there are other devices showing values between 50,000 and 100,000 on RX. I will investigate what can be done. I assume it may be possible to modify the drivers to make them less aggressive.

An interesting observation: the Kaffebryggare a4:c1:38:7c:2b:72:85:fb 46795 (B6CB) uses Homey’s built-in Zigbee driver.

5

You can also buy a Tuya ZigBee or MultiMode gateway and add them using the official Tuya app for Homey:

6

I have compared the radar device showing high traffic with the radar devices I have myself, and I see that in my setup the values range between 5,000 and 8,000. I suspect that the radar device listed above with high traffic has effectively become a router/repeater linking the other devices. The same likely applies to the device labeled “Kaffebryggare”

Geographically, these devices are positioned such that I can imagine Zigbee has selected these two to relay signals to, among others, the RGB lamps in the garden posts, which are experiencing the mentioned problems with turning on and off.