Tuya cloud app nit showing devices

Questions & Help
1

Hello.

Can’t seem to connect my tuya app with homey.
I’ve installed the tuya cloud app and filled my credentials of the tuya smart app but i can’t see any device.

Can somebody help me?

2

Did you correctly enter the data according to the following steps? Especially CountryCode and Business.

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3

Hi Robert,

I made a new tuya account and it works. The account that didnt work was setup with my google account.

Thanks for the fast reply!

Altough i have 2 other issues :slight_smile:

  1. Can’t link my xiaomi gateway. Ip adress can’t be found by following the directions.

  2. If i sync with google assistant i get ‘missing homey id’

Can you help me here also?

Thanks in avance !

4

I have no experience with the Xiaomi gateway, and I don’t use Google Assistant, so can’t help :woozy_face:It sounds like the Google Assistant issue is more general (not related to Tuya) so perhaps search the forum for a specific thread about it to ask questions in.

5

Thank you !

6

I ‘ll need to change the instruction that google acounts don’'t work. For Xiaomi gatway I just read in an other post that gateways aren’t supported yet, but the hub is supported. Aqara & Xiaomi Smart Home - Zigbee App (v0.8.0 | Test: v1.2.2) - #2706 by Jan_Peeters

7

Thank you !