After Update 1 out of 3 devices is not working
TRANSMIT_COMPLETE_NO_ACK
I did a reboot the the two were working. The one who is not working is the closes to the Hub
Homey Pro 2019, Shelly Mini Z-wave, Shelly Appv3.31.0
What can I do`
- Do the PTP - Power The Plug of Homey
- Repeat the same for given devices
- Try to ping them
- If then have route unknown, try to HEAL them in the Homey Developer Tools
- Copy prior re-pair their ID, remove and pair again, use script available here on the forum to fix existing flows.
After update of what?
- Shelly App
Last update release v3.31.0 was on Aug. 23, 2024 - Homey Pro (2016—2019) Firmware
Last update release v12.0.1 was on Aug. 26, 2024
You published the post in the Apps category, which might suggest that it’s about the Shelly app, but for me it’s still not clear, sorry. Because so many questions are asked in the wrong categories.
And if it’s about the Shelly app, then you should describe your problem in the dedicated app topic anyway: [APP][Pro&Cloud] Shelly
Please let me know which update you are talking about.
1 Like
Off topic:
Yeah, there’s someting off / odd with the app update timestamps as it seems.
The app store now says ‘updated 2 days ago’, which will be @ Aug. 26th;
This corresponds with your screenshot of the app update @Paul_Planje
The changelog however, as @DirkG most probably referred to, says it’s updated @ Aug 23rd…
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On topic:
Because the changelog mentioned zwave updates, it’s possible a bug has been introduced.
The best idea for now is:
Read post # 1 of the dedicated Shelly app topic very carefully, this is one of the most extended howto/troubleshoot/FAQ posts of all apps here.
As @DirkG alr. linked to it:
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In case there’s nothing you can do about it to solve it yourself:
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But how can you find these app topics?
So the problem started after the Shelly app update?
Is working again beside of taking everything off from power wait 10min the next day everything was working.
