There are several ways to contact me, including the github page linked on the app’s page and send in an issue there,which is the best/easiest to keep track of any issues.
Though as you (@Cuflee) already mentioned this is not an app issue but either an
- battery issue (if the battery is too low, the range decrease tremendously) or you have one of the few wall switches (wall switches only) that have a bad behavior (manufacturing failure, only a “small” batch) draining the battery in 2 weeks time (you can contact nodon directly for this, they are really helpful in fixing this)
- Or range / routing issue, if the mesh network is not working properly.
The range of zwave just isn’t big (6-8 meters in clear line of sight, nothing in between), with routers this should improve, but it might be that one of the router(s) is acting up /have an old neighboring Table, so defenitly give the heal button (developer tools) some love at the devices that might cause bad routing.
Though also seems homey is lacking a bit in the routing itself, which I, the app developer, don’t have any influence on.
And myself not having the issue (use an octan remote almost daily, different floor with 12 meters distance if I could draw a line from the remote to homey, but do have a really strong mesh network) it is kinda hard to debug something that I can’t touch code wise.
