Robbshop/Sunricher Zigbee dimmer output voltage

Devices
1

Hi everyone,

I’m new here, so please tell me if I’m posting correctly or not.
I am trying to setup some dimmable overhead lighting in my kitchen, using a dimmer from the Robbshop branded Sunricher device line. As a test I connected 1 of the lights (Philips Gu10 dimmable) with the dimmer and tried to control it from the Robbshop Zigbee 3 wire dimmer app. Turning it on and off works fine, but when I use the dimmer function the voltage doesn’t go any lower than 200V and the light barely dims while the dimming percentage is set to 5%. Based on the specs I would expect it to be able to drop to 100V.
Have any of you used this device to dim GU10 spots and did it work in your case?

2

Why not asking at Robbshop ? They are specialist in this equipment.

3

Of course I asked them as well, but since it was weekend I was limited to leaving a message. I was impatient and hopeful someone here had any experience.
And now today I forgot to call them during office hours… :grimacing: O well, try again tomorrow I suppose.

4

And did u try to ask it in the Robbshop topic? Or ask the developer of that app maybe?

5

The issue has been solved. It was a monday morning device… Replaced and now it works perfectly.

6

Good good. Thnx for letting us know. Topic closed.