My best guess is this is a distance/interference/mesh problem. Think u will have the same problems with any other brand. Am using a mix of Fibaro’s and Neo’s. Both do a fantastic job.
I agrea to the above. I too have fibaro, neeo and innr plugs. Fibaro has by far the best range off the plugs. So I assume, or your mesh is not good enough or the plug is damaged. Try the developerspage to look at your mesh. Maybe that gives you a inside off the problem off your mesh
For me it can’t be a problem of the range. We got an open living room.
Homey is on a sideboard - 2,5m away is the Phillips remote - and max. 5m away from homey (2,5m away from the remote) is the fibaro plug. No walls or other signal blocking things are between it.
Ok - the plug is behind the couch - but hey - its wood and textile. If this blocking the signal, the signal comming from homey would be worse.
And - the signal from homey to a Fibaro Sensor on the other side of the living room (10m) works also fine! No problems.
Maybe @Marcel_Ubels is right and the plug itself is damaged. But how can I verify it, that the seller will accept a guarantee replacement?
And what you mean with “try developers-page to check the mesh” - I don’t know anything about it.
Maybe theres a firmware update for the Fibaro Plug - but sadly there is (imho) no option to update it without a 400€ HomeCentre
P.S The remote control also controls a light strip behind my tv. Never got a command problem turning this on/off.
Go to the above link, go to zwave and search your device. Scroll to the right untill you see the three dots. There you can see your mesh. The three dots will give you some repair possibilities .
yes - no problem. But I need to test it for a couple of days to get sure.
As I said - most of the time it works - but suddenly it stops for about an hour - and after that, it works again :-/
