Philips Hue motion sensor data is not received bij Homey Pro

Questions & Help
1

I have three Hue motion sensors connected to the Philips Hue Bridge. I have the bridge connected to the Homey Pro, and can read the illumination (#lux) and use this in flows.

Now for the last 11 days, the data is no longer sent from the Hue Bridge to the Homey pro. The bridge receives the data from the sensors (becuase I can use them for starting automations within Hue), but the data is no longer sent from the bridge to the Homey Pro. Resetting both the bridge and/ or the Homey did not resolve anything. I can however still send commands to the Hue bridge, which wil turn lights on or off.

Does anybody have had the same problem, of know of a fix for this?

2

Have you tried removing the sensor from Homey and adding it again?

3

Yes, I have. It now has no data at all (so no new data input from the Hue bridge)

Met vriendelijke groet,

R. Meershoek

Someone replied to your post.

| smarthomesven Regular
April 19 |

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Have you tried removing the sensor from Homey and adding it again?

4

If you turn on a light in the Hue mobile app, is that change reflected in Homey? If it isn’t, it would mean that it’s an issue with the Hue app on Homey. In that case, you should contact Athom: