Phantom device in flow turns on

Questions & Help
1

I had a flow (1) turning on a device.
Removed the device from the flow (1).
Created another flow (2) to turn on the device.

Both flows run each day. Only flow (2) turns on the device.

But after a few months also flow (1) is turning on the device again. The device is not in the flow.

If I check the device in which flows it is being used it show both flow (1) and flow (2).

It are both advanced flow.

Sure, I can reset the device and add it back again, that will probably solve the issue.

But I like to understand what is happening, and if someone has another idea how to fix this.

2

Pls share flows and screenshot of the devices to prove something is wrong.
Untill now it only have been vague report and most of the time ended up in users admitting they had done it self wrong and forgot what they had done.

1 Like
3

I think it’s best is to forget about the why, because like Geurt said, it’s often a user caused issue. I’d just try to fix this issue using some tools:

Find out in which flows that device actually is used, with use of this flow card:

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If the issue still persists, or things stay unclear:

  • install Flow Checker
  • wait for it to index everything (30 minutes or so)
  • now remove that particular device
  • then, Flow Checker will report what flows your device was in, because those flows got “broken” (if nothing gets reported, go to app config, to view the flow errors found)
  • add that device to Homey again; now, to Homey it will be a brand new device, which cannot be turned on/off by a flow by ghosts
  • repair the reported broken flows by replacing the ‘old’ device cards with the ‘new’ device cards