Option to suppress error popups

Description:

Currently, in the Homey UI, whenever an app or device driver reports an error, Homey immediately displays an error popup to the user when operating or opening that device.

In many real-world cases, this leads to misleading or unnecessary error messages.

A concrete example is the Group app:

•	When controlling a group of devices, if just one device fails to respond in time (e.g. due to a short delay or temporary connection issue), Homey shows an error popup (“cannot communicate”).

•	However, most devices in the group will still respond correctly, and the action is actually successful.

•	For the user, this popup feels disruptive and confusing.

Feature request:

Please add the ability to disable or suppress error popups for specific apps or devices, similar to how timeline notifications can be disabled per app today.

Benefits:

•	Avoids unnecessary “false positive” error messages.

•	Gives users more control over which messages are relevant.

•	Provides consistency with the existing feature to disable timeline notifications.

Possible implementation:

•	A toggle in the **App settings**: “Show error messages in UI” (on/off).

•	Or on device-level: “Suppress error popups” toggle.

•	Default: current behavior (error popups enabled).

Priority / Impact:

Medium – functionality is not blocked, but the user experience is negatively impacted by unwanted error messages.

1 Like

This is something that Athom needs to fix, and therefore this (community) forum isn’t the correct platform to post your request. Instead, you should issue a support request through the official channel: https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request