Official Sonos app gave up, after provider change

[Ralf_Huelsmann]

Hi there,

I was using the official sonos app with no trouble.

After changing myp ISP and by that my Sonos configuration, my sonos App and thd the Sonos WebUI work great again.

Homey however gave up (can´t find devices / groups).
Repair process with no error, but does not solve the problem.
Restart of app and/or Homey does not do anything, as well.
Homey and Sonos in same IP Subnet (now) - while I guess this is irrelavant, becaus I expect the official (in contrast to the community) app, to make use of a Sonos cloud API.

Any better way to repair?

Cheers,
Ralf

[Patrick_Van_Deursen]

In my case the IP addresses changed (though some still had the same) and I needed to re-add all the sonos unit, and rebuild all the flows…

[SunBeech]

@Patrick_Van_Deursen

rebuild all the flows

For future reference, assuming you are not using Homey Cloud, to make that somewhat less of a burden:

• Before you delete the non-functional Sonos devices, open the Homey Developer Tools, go to the Devices section and note/write down the Device ID of each Sonos speaker;
• After removing and re-pairing the devices, the Sonos speakers will have a new device ID, rendering your flows non-functional;
• Replace the new IDs with the prior one by using this script provided and explained in this topic: [HOW-TO][Pro][Cloud] - Tool to FIX (advanced) flows after removing and re-adding devices . After updating all IDs your existing flow should work again.