As there is a lot of fragmented information on the community about the Sonos App by Athom I create a central topic. It is a Wiki so is someone feels the need to update the Opening Post of this Topic, feel free!
The App in the App store:
For official Support contact the Developers: Support | Homey
Going to move several recent topics here, but probably also close Old Topics with an Link here.
Anyone else experiencing Sonos time out errors? I’ve asked Athom support and they suggest it is due to my Homey having to work too hard. I have 120 devices and 300 flows. Everything is working fine and fast.
When I reinstall Sonos it works for a short while. After that Sonos times out. When I try to reconnect Sonos I notice that the Sonos api page where I need to log in reacts very slowly.
Tips on solving this issue are welcome! Thanks for taking the time reading this
Since short of time, don´t know exactly, all the flows for Sonos are not working anymore.
now, with advanced flows, i see the error: Network request failed
but when i restart the Sonos app (of Homey) then it all works again for about 10 minutes or so.
How can i troubleshoot this issue? Or is it an known issue?
So for a few weeks now I have the following problem;
The Sonos plugins works and sees all speakers (login is fine), then I do a test for example with the doorbell sound and that also works. Then a few hours later it stops working again, whenever homey tried to play something to a speaker it just keep loading… controls also stop working. Restarting plugin fixes it for a few mins, then same problem.
Any idea what this could be?
The speakers themselves (6 of them in the network) work fine.
Yes, same here! It started after Homey update 7.4.3.
Nothing helps to resolve this. I tried deleting and adding the app again. I even tried a recovery. The only solution is to restart the app. And then it will work again for a few hours.
Please help! I can share a diagnostic report if needed.
To everyone: the Sonos app is developed by Athom, you need to contact them via this web form because they don’t answer support questions on this forum.
I did get an upgrade of Sonos app to 6.2.1 yesterday.
After that i cant control Sonos .
Som actions in my flow are ok when testing (volume up/down), but most is failing
When trying to turn on / off I get “ERROR_RESOURCE_GONE”