Dank voor jullie hulp, ik zal proberen goed te communiceren.
Betreft:
frient Motion Sensor Pro (MOSZB-140 - Light, Temp, Motion)
Homey Pro 2023 v12.0.2
Geprobeerd:
Vele tests, resets, opstart, factory reset van de sensor en reset van het Zigbee netwerk uitgevoerd.
Resultaten tot zover
Een ander type sensor (Smart Humidity Sensor) van frient werkt de pairing wel en
zonder vertraging.
frient support reageert met:
¨Regarding the diagnostic reports, please contact Homey support – it’s
the Homey platform, and we don’t have any control over how it works.¨
homey support is bezig en, ik voer test uit die vanuit support worden geadviseerd.
Thanks for your help, I will try to communicate well.
Subject:
frient Motion Sensor Pro (MOSZB-140 - Light, Temp, Motion)
Homey Pro 2023 v12.0.2
Tried:
Many tests, resets, start-up, factory reset of the sensor and reset of the Zigbee network performed.
Results so far
A different type of sensor (Smart Humidity Sensor) from frient works the pairing and
without delay.
frient support responds with:
¨Regarding the diagnostic reports, please contact Homey support – it’s
the Homey platform, and we don’t have any control over how it works.¨
homey support is busy and, I am performing tests that are advised by support.