Hi - I’ve had my Homey for 2 years running perfect. From the beginning I’ve had 2 Philips Hue bridges connected with eg 3 Hue Outdoor Motion sensors. Yesterday i added a new one to one of my Hue bridges - working just fine👍 But when i try to add i to Homey via “+” and chooses the right bridge - Hom…

Same issue for me yesterday. Have made a support ticket and also a post in the app forum: [image] [APP] Philips Hue - Transform the way you experience light Apps Hi, does anyone know how to activate automations on the hue bridge? Tried it by webhook flowcard , but not sur…

Same issue here, hue outdoor sensor adder to hue bridge, bus can 't be seen by homey pro. Would love some light on this!

Hi Nitramevo and EVegt– yes, it’s a fact the problem exists. Originally I also made a ticket with both Homey (and iConnecthue as I also use their service). iConnecthue did the fix in 2 days Homey said they would consider fixing it in the future if they had ressources Come onnnnnnn Homey…

I created as well a ticket for homey some weeks ago. Good experience: i got a very fast reply - many thanks Bad experience: they told me it will take some time to add the new PH outdoor motion sensor and this was 21 days ago. I expected this will take a few days but after three weeks still no im…

Could’nt agree more - supporting PH is fundamental…

Here’s the answer I got from support: Thank you for reaching out and submitting your request! We mainly focus on the development of Homey itself. Although we originally have created the Homey app for this brand, we have only limited resources to add new devices, so the best way to realize the impl…

The Hue app is created and maintained by Athom, at least according to the app’s page. So it’s a bit strange that support is passing the buck to Signify/Philips Hue.

I totally agree. It’s a bit strange they want me to contact Philips. Like Philips would listen to me…

Apparently, Athom realised that they’re responsible for the app and added support for the sensor in v5.5.5: [image] Currently available in the test version of the app: Philips Hue App for Homey | Homey

Hi Robert - at least it’s good news they realised they are responsible for their own Hue app, which - I guess - after all is pretty central in many users setup :grinning: My app is 5.5.4 - how can I get the upgrade?

New Philips Hue Outdoor Motion Sensor not showing up in Homey?

Questions & Help

Nitramevo January 21, 2022, 9:23am 2

Same issue for me yesterday. Have made a support ticket and also a post in the app forum:

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New Philips Hue Outdoor Motion Sensor not showing up in Homey?

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