Help: think I’m going to cry. I’m still pretty new to 2023 honey Pro but have upgraded to 2026. I’ve follow the instructions and nothing seems to work properly.! Zigbee devices online but not responding after the restore:( Help! I’ve sent a ticket to Homey but was hoping to fix whilst I am home to…

What error message do you see when controlling a device? Can you check this page: Homey Developer Tools

[image] Zigbee issue with Homey Pro 2026 migrated from Homey Pro (Early 2023) using USB Restore Questions & Help Great, thank you very much for your efforts. I’m curious to see whether the battery-powered devices will also maintain the connection. I would appre…

After restoring a backup on Homey (2026), most of my Zigbee devices (mainly Aqara wall lights / switches) show as online (no red triangle) and can be added / re-added, but they do not respond to on/off commands from Homey. I’ve tried: Multiple Homey restarts (with long wait times) Waiting for…

What happens if you perform a ZigBee reset from the developer tools page and then try to re-add devices? Note that all ZigBee devices will be unpaired from Homey when performing a ZigBee reset, so you need to pair all ZigBee devices again.

Thanks — yes, I understand that a ZigBee reset would unpair all ZigBee devices and require re-pairing them. At the moment, I don’t have a visible ZigBee reset option in the Homey 2026 UI, and I’m cautious about triggering a full ZigBee reset unless it’s confirmed as the correct fix, because I have …

[image] Latin105fm: I consistently get “Timeout after 10000ms” during pairing/binding This is a (very annoying) UI timeout, the process itself should continue. But then there’s no notification or such. It seems like Athom has left the zigbee building long ago in terms of improvements and fine…

Hi, so I had to go back to Homey Pro 2023… because the 2026 completely destroyed my Zigbee network and almost my marriage. We were away for the weekend, and sometime during that time Homey 2026 apparently restarted itself and took almost all Zigbee devices down with it. As a result, I couldn’t cont…

[image] Jiri_Pech: Also, resetting the Zigbee network is not a solution for me. I have around 96 Zigbee devices across the house, and some of them are a real pain to reset Unfortunately, a Zigbee reset followed by repairing each of the Zigbee devices (via Maintenance > Try to repair) is the o…

[image] Jiri_Pech: result, I couldn’t control them, some lights were randomly on, others were blinking, devices couldn’t be repaired, couldn’t be removed, and couldn’t be added again. Absolute joy. I tried restarting Homey, power cycling (PTP), a soft reset and restoring from backup, restoring …

Hi, I have switched from 2026 to 2023, restored backup (last one from 2023)… and everything works perfect (maybe a bit better than before). I repaired only one ikea remote control. No zigbee reset, no repairing zigbee devices.

HELP! NEW Homey2026: restored from backup

Questions & Help

DirkG January 10, 2026, 12:49pm 3

Topic		Replies	Views
Zigbee issue with Homey Pro 2026 migrated from Homey Pro (Early 2023) using USB Restore Questions & Help bugreport	181	4475	October 7, 2026
Manual Repair Zigbee - Migrating from Homey Pro (2016-2019) to Homey Pro (Early 2023) Questions & Help	16	2151	November 21, 2023
New Homey 2023: from scratch or restore? Questions & Help	28	1663	December 4, 2023
Went from homey 2023 to 2026 - atm, worst decision ever Questions & Help	13	679	August 24, 2026
Zigbee devices not working after restore Questions & Help zigbee , restore	4	906	October 25, 2020

HELP! NEW Homey2026: restored from backup

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