Motorola App Homey not change presence

Questions & Help
1

Hi everyone

I’m having an issue with Presence Detection in the Homey Android app.

I’m using a Motorola G24, and Homey does not detect when I leave home. The presence status always remains as “At Home”, even when I’m away.

Here’s what I’ve already tried:

Reinstalled the Homey app

Checked all location permissions

Enabled High-accuracy location mode

Allowed location access in background

Disabled battery optimization for Homey

Restarted both Homey and the phone

Tested switching between Wi-Fi and mobile data

Despite all that, Homey never switches to Away automatically. Only manual change works.

Additional info:

  • Homey App version: (can be added if needed)

  • Android version: (can be added if needed)

  • Motorola G24 (Android 14 with Motorola system optimizations)

Is anyone else experiencing this with Motorola devices or this model in particular?

Any ideas or solutions I might have missed? :thinking:

Thanks in advance for your help!

2

That alone doesn’t change the presence status.
You’ll need to “fool” Homey by using a location spoofer as well. I like Fake gps spoofer a lot https://play.google.com/store/apps/details?id=com.incorporateapps.fakegps.fre

3

I don’t understand, I have it on an iPhone and when I leave the house by X meters it shows me as away, this phone doesn’t do that.

I’ve already created a user in Homey and assigned it to this Motorola.