Hello,
in the android mobile app i can’t move the history and view the data. The dot is only static and cannot be moved. Does anyone have a similar problem?
Hello,
in the android mobile app i can’t move the history and view the data. The dot is only static and cannot be moved. Does anyone have a similar problem?
Same here, sometimes when I tap on the screen, the value is shown for half a second but not useful.
Same here as well. Updated Homey app and deleted cache and all app data, but this does not solve the problem. Also running on Android.
Same problem here, not able to move the dot on any graphs anymore.
Same here, I think it started to happen about 2 updates ago on Android 14 mobile app.
@Harwin Should we open a support request for it?
Thank you for reporting, we aware of this issue and this will be fixed asap!
Thank you for your prompt reply. We will save the time and energy of the support team then
I just got the new android update and everything is working. Thank you very much
I got android update as well and graph issue is fixed.
But I still have issue with “drop down box”, I can’t access values which are in the bottom part in that list, for some reason drop down box is not scrollable…?
Same for me, can’t scroll the list to access the ninth entry and beyond:
@Harwin should we open a support request for that one?
Thanks for reporting, it will be taken care of👍
I am still on version 12.1.2 and it is also working again.
Will update to 12.2.0 later today or tomorrow.
Edit: Only working on my tablet, not working on my phone.
Tablet Tab S10 Ultra, phone, S22 Ultra.
After update to 12.2.0 Insight is still not working on the S22 Ultra. Dot is static.
Can not scroll anymore trough the list on both devices.
It’s the mobile-app on your phone, you have to update, that solves the problem.
New Android app updated few moments ago (v. 9.0.0.1607) and static graph / -image is back again…? Some issues with update…?
I have the same problem after update
Same problem for me as well. (We are really missing a +1 emoji reaction)
After first installing the new app, it was working fine again, now it does not anymore
@Harwin