Meross

Could you start the add device procedure for a SmartThings device (no need to go past the list of devices). This will trigger the fetch of the devices connected to the hub.
If you then go to Detected tab and PM the list to me. I will see if the device has been updated to add a different method of operating it.

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Fredrik Carlsson

Sorry I should have been clearer with my instructions. Could you go to More > Apps > SmartThing Hub > Configure App > Device tab. Then copy the contents of the list to a Personal Message.