Lost acces after deleting account

Questions & Help
1

Dear readers

Just received my pro ‘23😬
Unfortunately i’ve done something wrong. Indeleted my account instead of disconnecting all devices on my home premium account. So now all flows are still working but I don’t have acces to this account.

Anyone with the same problem and probably a solution to get acces to my previous home again?

Thanks in advance!

2

I’m afraid your only hope is Athom support.
Also even it’s not 2FA related, maybe you can try your luck with https://support.homey.app/hc/en-us/articles/360020967199-I-lost-my-two-factor-authentication-2FA-device …

3

Thank you for your reply
2fa was’nt activated yet. So I’ll try Athom as well