Hi! I’m having some more issues with my Homey. I have gotten a new PSU, so it stopped rebooting, but I’m having issues with wifi-dropouts. I need to unplug and reboot the Homey to get wifi again, it doesn’t seem to reconnect itself. I never have any issues with other devices on the network. I curr…

Homey is very sensitive to certain WiFi features, like 2.4Ghz and 5Ghz networks combined under a single SSID and things like band steering. It seems to be one of the very few devices that has such big issues, even $2 microcontrollers with built-in WiFi perform better. However, I think that the Goog…

Apart from Google wifi, an other issue can be the ‘too much used up RAM’ issue. [image] Homey Going offline at night? Questions & Help Hi Roelof. The issue can be an app, or some apps with “ever growing” memory usage. To locate those apps: Check Insights for…

I’ll see if I can find any RAM issue. It’s using almost half the RAM after boot, so there could be an issue. I have no issues whatsoever with any other devices on my network. Are there any replacement programs for the old Homeys if there is really a problem with the wifi chip? It seems to happen …

In addition to @robertklep , if you have one SSD for both bands (I have that setup), then you could try to find an option in the router to reject a specific device for one of the bands. I have a ASUS router and this option exists in the WiFi settings. This way i have rejected my Homey Pro to de 5GHZ …

Turn of band push that seems to be the problem with you’re WiFi . Seems to push homes towards a 5ghz connection by disconnecting it from 2.4 The option is called by many names by different brands but just review all options on youre WiFi settings and look them up if you don’t know what they mean. …

[image] MarcoRuiter: The disconnect mem issue is a myth and isn’t a problem anymore on current firmwares. Cloud disconnects hardly happen since that’s what the mem issue did in the past. But local on WiFi would still work . Hehehe, I’ve experienced the myth myself on v6. What I didn’t try, w…

I’ve ordered the Homey Pro to see if it behaves better.

Homey support reckon that a software repair is the way to go, and that it has to be shipped to them to do this. Has anyone else done this? What exactly is the software repair procedure? Hi Glenn, I am afraid this software repair can only be done at our office. It will completely flash and replac…

I guess Athom don’t have a way of pushing a custom firmware to a particular device. It’s one of the major downsides of having an all-in-one black box device like Homey: there is no way of debugging/fixing these issues yourself, or to swap out misbehaving hardware. You’re completely dependent on the…

A software repair is a deep clean of all Homeys software. With a regular reset of firmware flash remainders of old software can still be found, with a software repair it as clean as when it leaves the factory. Does this mean there could be personal data on a device if sold then? I don’t like thi…

Keep losing Wifi? “ Homey is offline”

Questions & Help

Peter_Kawa July 22, 2021, 11:41am 3

Apart from Google wifi, an other issue can be the ‘too much used up RAM’ issue.

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Keep losing Wifi? “ Homey is offline”

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