Just bought a Homey bridge and cant use it

[Johan_Palmeback]

I bought my homey bridge today in my local store.

Now when im trying to setup the device im met with the problem that i need a beta accesscode to use MY newly purchased product.

Im very pissed since such a code should obviously be in the package when they are selling a product.

And i get a email stating if i invite my friends i get moved up on a list for the accesscode. like wtf

i have checked for a way to reach their support but i have not found a way.

Just very pissed

[Dijker]

For support or issue resolution, first have a look at support.athom.com. If you are unable to find the answer to your question on support.athom.com you can send a support request to Athom via https://support.athom.com/hc/requests/new.

If you need help you can read more about how to submit a support request.

When filing a support request, make sure you add all necessary information so Athom can help you as quickly as possible.

[Dijker]

The local store was probably not jet alowed to sell as the release outside the Athom direct official store is postponed.

Beta Invite code Giveaway Topic [WIKI]

Hi all, It seems some webshops (e.g. Coolblue) have mistakenly started selling Homey Bridge too early. We’re making sure their listings go offline, but it might take a while. Please only purchase directly from us, or we won’t be able to send you an e-mail with the beta code! If you have purchased a Homey Bridge, either from a 3rd party retailer of from us and haven’t received a code yet, you can contact our support team at Support | Homey. They’ll ensure you have a beta code to get started.