iOS Homey app freezes in My Flows screen

Questions & Help
1

I have a problem with my Homey app on all my ios devices regardless of ios version when using My Flows screen. I can select the screen and a map but then the app freezes. I have to force quit the app to reactivate it. I already tried reinstalling app but that doesn’t help. Since it happens on all ios devices irrespective of ios version, it appears to be a problem with the Homey Pro device itself perhaps? The only way now I can see, make or edit flows is using a browser on a computer.

Anyone has this problem as well?

2

Maybe try accessing your flows via the web app and make a change over there, like adding a folder or a flow. Does it then work again on the mobile app?

3

Yes, same problem. However it does work in the web interface.

Running IOS 18.7.

4

That’s for now the only way to change or edit flows. It doesn’t make a difference for ios. It always freezes the app.

5

Good to know I’m not the only one. Did you report it to support by any chance?

6

Maybe try to remove and reinstall the mobile app?

7

Here the same problem on Android, the app just freezes.

I have mailed our friends at Homey.

8

Same @ Android 15. I mostly use the web app on my phone, it’s “10 times” faster as well.
But it’s a shame, 5y ago it was the slowest app on my phone, and it still is, despite all updates and newer (quicker) phones. I sort of got used to it.
But the damn app freezes after I’ve waited for 5 minutes for something to appear is no fun.

I reported to support a few times, but then “I’m the first person with this problem”