Innr Lamps, Philips Hue hub and Color Mismatch

Questions & Help
1

Hello everyone,
I recently added two INNR Zigbee Color GU10 RGBW bulbs to my Homey and I am experiencing something really weird:

If I connect the bulbs via the Hue hub, whenever I pick a color from the shortcuts or from the color wheel in the Homey app, the bulb color doesn’t match my choice and after 5/10 seconds the color picker itself moves to another position on the color wheel (which is somehow “closer” to the actual bulb color).
See the app screenshots.

  • If I connect the bulbs to Homey via the INNR app, everything works ok-ish: sometimes exactly the same behaviour occurs. (quite less often but still…)
  • On/off and dimming controls works perfectly
  • The same lights via the Philips Hue App have a perfect color match when changing color.

So I am wondering what kind of a problem is this and if there is any solution besides returning the Innr bulbs and get two Philips. Thanks to anyone who can provide me with some guidance!

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2

I want to suggest to check with the app developer.
Contact details (if available) are always present at the bottom of the app page

3

Hey Peter, thanks for taking the time.
The developer for the Philips Hue app is actually Athom itself… that’s why I’ve tried the forum.

4

Whoops, I mixed things up I see now.
Yes Philips hue app is made by Athom, and I think they’ll respond with: sorry, Innr lights are not official supported.

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5

Thanks @Peter_Kawa,
I overlooked this piece of information.
It makes sense now… unfortunately for me.

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