Ikea GUI10 lost communication

My Ikea GUI10 lost communication with Homey. I have tried to remove the device and after reset to add it again but this is not working. I have resettled the device and try ti re-add it but also not working.
I hope that somebody has an idea.

Are you 100% sure the reset worked?
Ikea lights should be added close to the bridge you want to connect them with (i.e. Homey)