How can I add an extra Nuki smart lock

Questions & Help
1

I have two Nuki smart locks.

one lock is installed without real problems using the web abb (see note at the end).

but I cannot install the second (most used) lock.

I have deinstalled the first lock, removed the batteries, positioned the homey pro close to the required lock and still the homey (web) app doesn’t find the other lock.

How can I manage to install the other lock.

even when Homey accepts only one smart lock, I prefer the other one as it is most frequently used.

both locks are generation 3.0 and both locks are operating firmware version 3.10.7.

Note:

I could not install the lock using the app on the smart phone as Nuki requires a password to add it to the home app.

at the smart phone Nuki doesn’t log in with a password so I needed the web app at my laptop to install the lock.

2

The app is developed by Homey, I think it’s best to reach out to Homey support:

3

Are you sure that both locks are in range of the Nuki bridge? A Nuki bridge is needed for Homey integration, since Homey doesn’t connect directly via Bluetooth

4

Everybode thanks for the support, I have both locks connected to Homey.

But I have an additional question:

Via a flow the Nuki lock is opent, but this happens when I am 150 m from home.

How can I be assured that the locks opens at close range?

5

In that case you’d use an alternative geofence tool, like

  • the phone app Owntracks & Homey app Location & Presence, works flawless
  • the phone app Macrodroid, many things to determine your position (user settable geofence(s), triangle measurements on mobile phone comm towers), your wifi (in range, or connected), works flawless
  • the Homey apps Net Scan, or Smart Presence (Net Scan "deluxe); these check your wifi connection to your home wifi system
    Con: determine home / away purely by the phone’s connection status to your home network can cause false positives / unwantes “surprises”
6

You can also use Olisto and the built in Homey webhooks, it also allows you to set custom geofences and radius.

Note that Macrodroid requires watching ads or upgrading to a paid license to keep using it.

7

I have 2 Nuki locks gen 2 and 1 Nuki lock Pro gen 5. Both gen 2 locks are using a dedicated Nuki bridge. The Nuki lock Pro gen 5 is connecting directly (so no additional bridge.