HomeyPro - Your thread network was reset by Apple Home?

Questions & Help
1

Hi All,

I have noticed today that my Home Pro is reporting ‘Your thread network was reset by Apple Home’ - Now I’m fairly sure it was working. I do have 2 x homepods and 2 x Apple TV 4ks but I have never setup a thread network on any of those devices. I have a couple of thread devices which were setup in HomeyPro and seem to be working fine. In the homeypro thread details screen it shows the thread network name but shows available as No.

Can I get thread on Homey working again without loosing all my work and setting all flows up again. If Homey is showing available=no then I am not sure how my thread devices paired?

Any help appreciated.

John

2

Where do you see that?

If you mean the following view, open it until it is displayed, then close the view again and open it again. Then the connection will be displayed as “yes,” right?

That’s how it is for me, anyway. I don’t have any problems with my thread network either, so I assume it’s a bug.

At first, it is displayed as disconnected:

IMG_0412
IMG_04121206×1365 93.7 KB

Approximately 5 seconds later, it will be displayed as connected:

IMG_0413
IMG_04131206×1412 93 KB

3

In case you didn’t come across this knowledge base article yet:
https://support.homey.app/hc/en-us/articles/12010766903580-Thread-for-Homey-Pro-and-Homey-Pro-mini