Homey SHS Thread Settings menu error

Hi, I installed Homey on Synology NAS, my problem is that it can’t use matter with Apple HomePod so it doesn’t connect the devices, if I go to the thread settings it gives me this error:

1 Like

That 404 appears to be sent by Homey’s internal webserver.

Are both the SHS and the mobile app on the latest version?

This photo is from the Thread settings under system in the Homey app for you phone?
Several others, including me, have the same result with the button for the thread settings, it’s must be a bug.

Regarding the problem with using thread in Synology:
Your Wi-Fi must be IPv6 enabled.
And have you read this: Issue with Matter on self hosted Homey - #33 by majorzoltanpepe

Same. Ipv6 is set all things up to date

I have the same issue when accessing the Thread settings on the mobile app, my SHS is running on Ubuntu in a docker container.

Bug Report: GET /manager/thread/active-dataset returns no response

Environment:

Description:
When navigating to the Thread menu item in the Homey app, an error is displayed: Cannot GET /api/manager/thread/active-dataset.

Steps to reproduce:

  1. Open the Homey app
  2. Navigate to the Thread menu section
  3. Error appears immediately

Expected behavior:
The Thread manager should return a valid response (e.g. Success 200) with the active dataset.

Actual behavior:
The server receives the request but never responds to it. No success, no error, no 404 — the request is simply silently ignored by the server.

This can be confirmed in the Docker logs:

Server HTTP GET /manager/thread/active-dataset
[no response logged]

For comparison, all other endpoints respond correctly, for example:

Server HTTP GET /manager/system/ping → Success 200
Server HTTP GET /manager/apps/app → Success 200

All other functionality (devices, flows, zones, apps, notifications) works perfectly.

Conclusion:
The /manager/thread/active-dataset endpoint appears to not be implemented on the server side yet, while the UI is already calling it. Everything else on the self-hosted server is working fine.

Please let me know if you need any additional logs or information.

Thank you for your post to the Homey Community, but it seems that you may need to report this issue to Athom support.

Please, first have a look at [Tip] Problems with Homey?

When you need direct support from Athom please visit Homey Support for our new help center.

If you need help you can read more about how to submit a support request.

Homey dont seem to reply at the moment

Please tell ChatGPT that SDK issues should be posted here: GitHub · Where software is built

I have the same problem. Already tried everything in host seeing if IPV6 is ok and firewall and the problem persists. Hope they can resolve this problem.
PS I also created a Home Assistant docker in the same server with similar docker configuration and Thread worked, so it seems it’s a Homey Self-Hosted bug. The image below is from Home Assistant just to show my thread border router.

Have you raised a ticket?
Homey have had my ticket but not replied. They asked me to confirm i had a thread network and told me to check settings to view that network/available network.
Im not sure they realise thsts the issue
Hopefully sorted soon

I just raised a ticket in GitHub in Network-Manager (couldn’t do it in homey-shs because it’s a package):
GET /manager/thread/active-dataset returns no response · Issue #2 · athombv/network-manager