Homey pro going crazy

My Homey Pro went crazy last night and randomly turned on and off my Hue bulbs and my Lutron switches. I rebooted everything and changed the power supply and have not solved the problem. Can anyone help me?

[Tip] Problems with Homey?

What type of Homey do you have?

What connection do the Hue lights have with Homey?

Hmmm… I have the exact same problem.

I have a wireless dimmer of robb smart connected to ecodim and other switches through flows. I have multiple thing happening:

  1. sometimes flows don’t get triggered at all

  2. sometimes flows get triggered seconds or multiple of 10’s of seconds later

  3. if you press the switches in the mean time, it seams that it remembers the presses and then a minute later starts doing all of those in succession

  4. sometimes all goes haywire and my whole room starts flashing on and off…

Homey 2023

New Homey Pro.
Hue and Lutron hub

found out that in my case, it is primarily linked to all flows that have an ecodim unit in them….

Found out in my case it was a rouge Amazon echo that switched on Away mode that randomly turns on lights when you are not home. Had to take the one echo out of my system

So after discussing with Athom, they let me know that “something” is talking a lot over Zigbee. initially the remark was related to insights, then a zigbee device which is “spamming”. They could not tell me which device or what type of device.

At the moment the system react very very slow when pressing a switch - all related flows get executed slowly afterwards. flows with automatic triggers (time etc) seem to get triggered, but not sure if there is a delay there as well, will create a flow to check.

Tested a when flow based on the time, and it fires a message to the user at exactly the set time, so automatic flows apparently run as they should (i.e. a non zigbee flow).

Also checked with a flow adding a zigbee device, these get a delay of 10 sec vs the message to the user

What I also notice is that if through a flow a light is turned off, it takes 10 seconds, the webbased and app based light icon also changes 10 seconds later only

What can I do? any tips to try to find the culprit device? I have tried to disable all apps that arent essential, but that did not lead to a more stable system

Also don’t know if the system needs to be flushed or something to get stability back.

I did do a full PtP of the whole house and Homey, also that did not solve it…

What support means with chatty device: at least one, or more devices are sending way too much (polling) events.
(It’s very odd they can’t see WHICH device(s) in the logs…)

This can only be fixed by increasing polling intervals (via the device settings), if present.
If not present, with Homey 2023 and newer, the only way to discover it, is to remove each zigbee device, one at a time, to find the chatty one(s): when zigbee mesh is quick and snappy again, you found it.

To re-add a “good” zigbee device, you can choose what’s less work or less time consuming:
just restore a recent backup,
or
add the device again, and fix the flows involved.

This neat script can be of great help. It can replace a device in many flows at once.

Hint:
Power metering devices can be very chatty

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aah, thanks Peter, and definitely on the tip of chatty devices. Will spend some time to see if I can find the device causing the chatter

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Thanks for the info

YW! I think battery powered devices have a lower chance to be chatty[1], because they usually send as little updates as possible, to extend battery life.

I’d start with the mains powered devices.

[¹] This is not “a fact” though, because certain battery powered Z-wave Aeotec sensors can be very chatty on default settings.


  1. Footnotes ↩︎

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understood, but don’t have any z-wave device in house, so will focus on all the mains powered
zigbee’s

by the way, if I disable the app, would the communication still continue?

Good one. Very easy to test I think: Disable one of the zigbee apps, one that has zigbee routers paired with it, and see if the zigbee devices of other zigbee apps continue to work. You must somehow know they use at least one of the “app-less” zigbee routers.

Most probably the routing functionality of “app-less” zigbee devices should stay enabled and functional. That’s what I’d expect.
But I assume things here, maybe someone with experience on this case can tell you more.

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I assume they stay in the mesh : a mesh is hardware ‘seeing’ each other… Doesn’t feel like an app does a lot with that. But not 100% sure.

Btw. Since my migration ftom 2019 to 2023 I removed my Aqara devices. Zigbee responds blazing fast now for instance on my Robbshop switches. Faster that just the upgrade to 2023 I think (it’s just a flow swiching a light on on button press. Should not be CPU intensive..)

so, when I disable the Ikea app, everything becomes responsive again. will now try removing one after the other starting with the power measuring, then all the hard wired units and then the rest. and see what the culprit is.

will also first check with the pooling frequencies, see if I find something strange

what dd you mean by re-adding a “good”device. If I find the chatty unit, do I throw it away, or remove and re-add?

removed a couple of the ikea socket switches and askvaders. problem solved!!

thanks Peter!!!

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