Homey Pro (Early 2023) - Community Order Tracker

I don’t understand this. Luckily you can still reconsider you purchases until it will have been sent.

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The company would be unserious if they all did it not caring, and being slack. They are not.

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You knew it was a pre-order.

#618xx arrived at home in Germany today :slight_smile:

Mine has now made it as far as the uk, just waiting there for a plane to bring it to guernsey tomorrow. Should get it by tomorrow afternoon. Very excited.

Sure, that’s true. But having already waited for over a month now keeps me from cancelling…

The only thing I wanted to say with my Post is that not keeping schedules for multiple times is not cool from a customer point of view. I’d rather have Athom tell me a date that is a few weeks after their calculation than being put off multiple times. It’s not only known since one week that the supply chain is currently not as stable as it has been pre Corona.

I’ll still happily await my order and might even contribute some plugins/apps later on. But seeing that the HP19 also had the same problems makes me believe people haven’t learned from their mistakes… Just my 2 Cents. As this is an Offtopic Thread I guess that’s okay.

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Anyone with a somewhat educated guess as to when retailers will recieve their orders to start shipping those units? :sunglasses:

I think it is not as easy as that.

Just speculation(!!):

They are now struggling with chip supply (so is the world for RPI and CM4 modules). The cm4 module is difficult to get and I think that an external supplier as also changing promises.

So you will get the product this year, and as fast as possible. But it is not fair to blame them for trying to make the best possible product (as small company), trying to fix problems (as a power supply) what makes big impact for them and also want info.
You want an update (when do they deliver?) well, they are writing an update for you with the info they have. But also they are very clear (with a grain of…) that is is based on the info they have now but they cannot promise anything…

(Sorry if it sounds ‘hard’. My English is very poor so if it does, it is not my intention! Just trying to share my view on this :smiling_face:)

No worries man, I get your point :slightly_smiling_face:
I just read some posts regarding other features that were promised and are still buggy to date. I haven’t owned a Homey yet and I really like what Athom is doing nonetheless. Looking forward to testing it myself hopefully in June.

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#693xx
The address check email received.
No problems there, so a chance to sit in the sending of next week then.

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#619xx Address check received. Next week shipping.

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Mine still seems stuck in the uk.
The estimated delivery on ups is now next Tuesday, which will never happen because that is our liberation day in guernsey and a public holiday.

Knew it was a mistake to get excited.

Dose anyone have a picture of the shipping box that it came in? Am having a conversation with DHL about finding my package :cry::pleading_face::weary:

695xx Address check received.

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621XX order from Poland. Next week shipping.

Mine just came in a brown box, nothing special about it.

I found mine today(fryday) behind the trash bin, which because of vacation was standing in front of my house. Delivery was thuesday by DPD. No emails from DPD or some kind of notification upfront(619xx).

Just a simple white box

Did porch pirates take yours? That sad looking empty box made me wonder.

No homey was inside, no pirates here in the neighborhood.(as far as i know🙃).

Why did the leave the box there?