Hi everyone,
I’m head of operations for Athom and responsible for orders and shipments to you, our customers.
I understand and share your frustration around the shipment of the Energy Dongle. We have run into several delays during production and shipping which have pushed back the delivery date to you.
We have recieved word from a number of our customers that they have recieved their Energy Dongle and we expect those of you still waiting will get theirs soon.
Some of you have expressed anoyance that retailers have recieved a shipment of Energy Dongles before our pre-order customers have. These we have only shipped to these retailers after pre-orders were fulfilled and even then, only a very limited number of devices were shipped to them.
I also expect that both Athom and other retailers will sell out of energy dongles very quickly. We will have to wait for a new shipment which we expect to arrive by April 30th.
I want to thank everyone for their patience and for bearing with us. You guys are awesome
