Homey crashing

Devices
1

Hi. My Homey has crashed 3times since the last fw update. Anybody else who are experiencing this??

2

What homey do You have?
What is YOUR latest Firmware?
How did you see and concluded it Crashed?
What have you done to resolve it?

3

I have 10.0.1
Have experienced “breathing” red light 3 times know during day. Have a flow that restarts the device to refresh it due to the reason that if i dont restart it every day, the device starts to lag a lot.

The crashes occurred every time without me working with it.

I have the new Homey Pro 2023.

Den tors 10 aug. 2023 21:50Geurt Dijker via Homey Community Forum <notifications@athom.discoursemail.com> skrev:

4

Hi,

I can’t discover if you followed the specific led advice

Screenshot_20230810-230904_Chrome
Screenshot_20230810-230904_Chrome1076Ă—523 98.8 KB

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5

Additional after above Restoring latest Firmware using USB:

That should never happen,

  1. Create a support ticket at Athom ( Support | Homey )
  2. Are you using the original USB-C Adapter? Does it mention 5.2V on the side?
  3. Are you using the Ethernet Adapter? What if you remove it and use only WiFi?
  4. Are you using the original USB-C Cable? Have you tried it with ONLY another short good Quality USB-C Cable?
  5. Have you checked the:
    a) Core CPU Alarms?

b) [APP][Pro] sysInternals - Shows Homey’s System Internals
and/or
c) Have you Checked the CPU speed Graph in Insights?

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