Homey Cloud - Aqara problems with Homey - "App unavailable"

[Johan_Martinsson]

Hi guys,

I am new to the forum but have been using my Homey Bridge for a while and it has been working fine until last week.

I have two Aqara temperature and humidity sensors. Both have stopped working, in the app they have a “red sign” and if I try to start them it says “App unavailable”. I have now deleted them to try and install them again, but when I go tothe installation site for Aqara Zigbee it doesnt work. I cant even start the installation process, all types of sensors is the same problem (see picture).

I have tried restarting the bridge with no effect. I have also reinstalled the app with no effect.

Please help me

[Dijker]

looks like the same as here:

Possible “Driver Unavailable” error. Devices do not respond and new devices from the same app cannot be installed. Short-term workaround: Reinstall the app on your Homey via the Homey App Store.

I could install it on my Cloud Homey’s.
If it doesn’t work, please report here: The new Homey — Beta Status | Homey

[Johan_Martinsson]

Thanks, I had to uninstall the whole “Aqara app”. It only the sensors. It is now working again.