Homey Bridge - All zigbee/aqara is down

Questions & Help
1

Hi huys, have been running Homey Bridge for 1 week now and its been working great until today.
All my 12 zigbee (aqara devices) and my Sonos devices (wifi) went offline this morning. Philips hue lamps, shelly and z-wave devices are still working as they should.
Im not running the Aqara hub - devices are connected directly to the homey bridge.

Have powered off the Homey bridge, unplugged some of the zigbee and Sonos units but still the same issue after 6-7 hours.

Is this normal due to the beta status? since its only zigbee and wifi (sonos) im not sure what to do next.

Please advice!

Cheers!

2

Sonos isn’t Zigbee but cloud-based (not handled by Homey Bridge at all), so these are probably two different events.

Perhaps the Zigbee status page can provide more info: https://tools.developer.homey.app/tools/zigbee

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3

Yes, correct, missleading text. its my zigbee AND my sonos (wifi) units.
Thanks for the link, haven’t seen that before. really useful information.

This is what I came across… not sure what to do…reset network will probably remove all devices right?

zigbee
zigbee3294Ă—711 140 KB

4

Yes, a Zigbee reset will require adding the devices again. However, it looks like at least the plugs are okay, their state is shown as “online”. They don’t work either?

5

No they did not work either. However they all started to work automatically like 10 minutes ago…been down almost 10 hours… I did not do anything last couple of hours…wierd…

6

Are you aware of the fact wifi can interfere with zigbee? Maybe that’s a cause.

When you set the 2.4GHz wifi radio to a fixed channel before you perform a zigbee reset, Homey will select a zigbee channel with low interference

Screenshot_20210413-165254_Chrome~02
Screenshot_20210413-165254_Chrome~021296Ă—2513 169 KB

http://wifimetrix.com/channels-1-6-11-only

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