Homey Pro 2023 with Gledopto G95 7W Led filament bulb I have a device that should work with Homey, a Gledopto lamp, but most of the times I get a Device unreachable or a Node not found. This is both in advanced flows and the test for the lamp. The one other Zigbee device I have is a switch, so it …

[image] Arco: Any suggestions before I return the lamp? Wait for Athom to fix Zigbee on the HP2023? The just-released v10.0.4-rc.9 (beta) firmware has a lot of Zigbee fixes, according to its changelog.

I really thought you were kidding me, but are serious? The Homey Pro 2023 has been for sale for some time and even the main stuff not working? I dropped Tuya because that’s all web based (unstable with an extra service in between) or not working, Nedis is not working (even while it’s Tuya it canno…

[image] Arco: but are serious Yes [image] Arco: Now I have to drop Zigbee too You don’t, first test latest firmware

I did, fresh device, out of the box, first thing after registration was updating. I will return the device and lamps and continue as before until a working device will be made. This was too good to be true. If so, then most of the time it is.

Did you enable experimental updates ? https://tools.developer.homey.app/tools/settings [image] Homey Pro (Early 2023) Changelog But frankly, if you expect perfect Smart home system, there isn’t any.

Yes, I tried experimental, so have the alfa/beta software now. However, still nothing, major disappointment and of cause a perfect smart home system does not exist (why should the producers do that? They want to sell!) but it should at least work more than this (this means almost nothing to pair)

Before you will leave us (unless you change your opinion), can you please do a favor, create system diag. and contact Athom support ? This is not normal but I feel I have seen already something similar - not sure what that user case was but after all the unit could be faulty. I also have Zigbee is…

I have no idea how to contact them. I can make a diag but no idea what to do. Resetted the zigbee network, but that doesn’t help. Even worse, one lamp that I had connected (yeah) leaves the zigbee network every time. Trying to connect a second one doesn’t work. And now both lamps cannot connect, I…

[image] Arco: have no idea how to contact them [image] Submitting a support request If you are encountering a problem, and need support, you can contact our support team here. [image] Arco: Resetted the zigbee network After reset all your Zigb…

Yes, all gone, all over devices that do connect, so no problem

First Zigbee device randomly working

Questions & Help

Sharkys September 4, 2023, 7:50pm 10

After reset all your Zigbee devices should be gone, or?

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First Zigbee device randomly working

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